Investigate all Accidents & Incidents
All incidents are reported and investigated regardless of the severity of the outcome.
The outcome is generally not controllable, but the incident itself is more often than not an event that is preventable.

The purpose of an investigation is to:
- Determine the causes of the incident. Take care to remind the injured employee(s) and witness(s) that you are not attempting to place blame; you are on a fact-finding mission.
- Identify what can be done to reduce the chances of a similar accident happening again.
- Take Corrective Action and Preventive Action (CAPA) and monitor results.

